Support Center

Public User Database

Last Updated: Aug 28, 2018 08:03AM EST
The Public User Database allows you to manage subscribers to communications or e-news. You can find the Public User Database under Administration Options on the Admin Home page of the CMS. Public Users sign up to receive communications on a special page of your site which we be discussed later on in this article.

In the Public User Database, you can add new and manage existing public users. Click +Add Public User to create a new Public User account or search for existing users under Manage Public Users.


Adding A New Public User Account

After clicking +Add Public User, you can fill in information for the new Public User Account.  Please be aware that the following fields are required for a new account:

  • First Name
  • Last Name
  • Login User ID
  • Password

It is also recommended that a Public User Account have either an Email Address or Phone # (or both) so they may receive communications.

After filling out the account information, click Save to create your new Public User Account and return to the initial Public User Management page. You may also click Save and New to create the current account and then return to more input fields so you may begin creating a new account -- if you click Cancel you will discard unsaved changes.

Searching for Existing Public User Accounts

Back on the main Public User Management page, you can search for existing Public Users to manage their accounts. Use the input fields to help narrow down your search or leave all fields blank to show all Public Users. Once you are ready to search, click the Search button.

Search results will be displayed below. Click Edit to edit a Public User Account.

Managing Existing Public Users 


Once you search for and edit a user account, you can manage different parts of the account (i.e. Notifications, Subscriptions and see Login History).


The Notifications tab allows you to manage from which Notification Groups the user will receive communications. Notification Groups are created and managed in the Communication Management Tool. If you update the Notifications tab please remember to Save Changes.


On the Subscriptions tab, you can manage a Public User's subscriptions to School Closings and Online Dashboard Weekly Updates. These are items that a Public User signs up for when they create an account. This is useful if a public user call in and requests you remove them from receiving certain types of communications / subscriptions.

If a School Closing/Alert message is sent from the Closing and Alerts tool, subscribed users will receive this message.

Public Users may also subscribe to various forms of content with the Online Dashboard Weekly Updates. They can choose from a variety of information sources such as News, Events, Blogs and Administrator Messages. When subscribed to these updates the User receives a weekly email every Monday that contains the most recent information that is pertinent to they subscriptions.

Once you are finished managing the user's Subscriptions, click Save Changes to keep the updates.



Where do Public Users Sign Up for e-News and Notifications?

Users may sign up for communications, such as alerts or newsletters, by visiting the public user login page. This page can be found at:


Users that already have Public User accounts may sign in here to manage their subscriptions. New users may create an account as well by clicking Create A New Account. Users can subscribe or unsubscribe from communications as well as update their contact information.
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